To cancel an order, please contact our customer service team as soon as possible. You can do this by emailing us at orders@minipharmacy.net or calling us at (888) 545-6464. Please note that if your order has already been shipped, we won’t be able to cancel it.

We currently ship to all 37 states, states within the United States. Unfortunately, we do not currently ship internationally.

We typically process and ship orders within 1-2 business days. Once your order has been shipped, you can expect it to arrive within 3-5 business days. Please note that shipping times may vary depending on your location and shipping method.

Over-the-counter (OTC) medicine refers to any medication that can be purchased without a prescription. These medicines are typically used to treat common ailments like headaches, cold and flu symptoms, allergies, and minor aches and pains.

We accept returns on most over-the-counter (OTC) medicines within 30 days of purchase. To initiate a return, please contact our customer service team at orders@minipharmacy.netincluding your order number. Please note that some products may not be eligible for return due to safety and health concerns.

If your package is lost or stolen, please contact our customer service team as soon as possible. We will work with you to investigate the issue and help you get a replacement order.

Once we receive and process your return, you can expect to receive your refund within 3-5 business days. Pay Pal will notify you of the refund amount and send a confirmation email. Please note that it may take longer for the refund to appear on your credit card statement depending on your bank’s processing times.